Below are a list of services we provide for those who are experiencing EEO and employee relations related issues within the workplace:
CONFLICT RESOLUTION
We will assist with defining the root cause of conflict situations in the workplace. A formal conflict resolution process will be utilized to help bring the situation to resolution. Employees often share their feelings with an objective third party more readily than with your management team. We play the role of facilitator. We listen and mediate issues, allowing your employees to craft solutions to real or perceived problems.
Workplace INVESTIGATIONS
It is the employer's responsibility to fully investigate allegations of harassment or discrimination. As a third party, we conduct fair and impartial investigations in a swift and thorough manner. We work in conjunction with our clients' HR departments and employment attorneys, where needed. Our comprehensive final investigation reports include an executive summary, background, findings, and recommendations enabling management to make informed decisions.
PERFORMANCE MANAGEMENT
Defining the Agency’s goals and objectives and then relating those to the essential duties of each individual’s job is critical to the success of a good performance management process. We can assist with ensuring your performance standards follow the S.M.A.R.T. Framework.
Having solid performance standards has far reaching benefits especially when taking performance based actions. We also provide assistance with drafting effective performance improvement plans for those employees who fail to meet the required standards.
workplace misconduct
Even when the standards for performance and behavior on the job are clearly communicated, most managers find themselves dealing with a problem employee at some point. Dismissal might seem like the quickest and easiest solution when an employee’s actions disrupt the office. However, taking a progressive discipline approach is a more effective method for correcting misconduct.
We will work with you and your staff to establish a progressive discipline approach. We review and analyze employee misconduct, review relevant policy, and recommend the best course or level of appropriate discipline. We also draft written disciplinary actions, review employee responses to proposed actions and assist you in making a final, defensible decision.
ADA Compliance
Navigating the Americans with Disabilities Act can be tricky. We can help you understand your responsibilities under the act and ensure you and your employees work together to assess whether an employee's disability can be reasonably accommodated. We provide essential function analysis, draft necessary correspondence for physicians and ensure overall compliance.
EEOC CHARGE RESPONSES
Provide expert advice in EEO complaint processing procedures including:
Case assessment
Position statements
EEOC mediation representation